Got questions about the TellCulvers survey or need help with your reward? You’re in the right place. We’re here to make things simple, quick, and stress-free.
Whether you’re facing issues with your survey code, didn’t receive your reward, or just want to share your experience, feel free to reach out using the options below.
Customer Support
If you need assistance related to the TellCulvers survey, you can contact Culver’s customer support team. They’re available to help with:
- Survey access issues
- Invalid or expired codes
- Reward redemption problems
- General feedback or complaints
Phone Support:
Call the Culver’s Guest Relations team at 1-608-643-7980 (U.S. support line)
Mailing Address:
Culver Franchising System, LLC
1240 Water Street
Prairie du Sac, WI 53578
United States
Online Contact Form
For a faster response, you can also submit your query through the official online contact form available on Culver’s website. Simply provide your details, describe your issue, and their team will get back to you as soon as possible.
Common Reasons to Contact Us
Customers usually reach out for the following reasons:
- Trouble accessing the TellCulvers survey website
- Lost or misplaced receipt
- Questions about survey rewards like free ice cream
- Feedback about a recent Culver’s visit
- Technical issues during survey completion
Tips Before Contacting Support
To get quicker help, make sure you have the following details ready:
- Your purchase receipt
- Survey code (if available)
- Date and time of your visit
- Store location
Providing these details helps the support team resolve your issue much faster.
Response Time
Most queries are answered within 24–48 business hours. During busy periods, it may take slightly longer, but rest assured your request will be handled.
Final Note
Your feedback matters. The TellCulvers survey is designed to improve your dining experience, and the support team is always ready to assist you if something doesn’t go as expected. Don’t hesitate to reach out help is just a message or call away.